FREQUENTLY ASKED QUESTIONS

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WHEN WILL I RECEIVE MY ORDER?

WE TAKE 1-2 BUSINESS DAYS TO DISPATCH YOUR ORDER.
IF YOU LIVE IN CA- IT TAKES 2 BUSINESS DAYS TO RECEIVE YOUR ORDER WITH NORMAL SHIPPING.
IF YOU LIVE OUTSIDE OF CA- IT WILL TAKE 5-7 BUSINESS DAYS.

DO YOU OFFER FREE SHIPPING?

Yes — We offer free standard shipping on all US orders over $100. Orders under $100 ship at a flat rate. We ship to all 50 US states and most orders are dispatched within 1–2 business days.

WHERE ARE GDL STORES LOCATED?

RETAIL STORE: 5301 POWER INN RD SUITE 130 SACRAMENTO CA 95820.
WHOLESALE: 5301 POWER INN RD SUITE 170 SACRAMENTO CA 95820.

WHAT IS GDL'S RETURN POLICY?

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a refund or exchange, your item must be un-used and in the same condition that you received it. It must also be in the original packaging.
You will be responsible for covering the shipping costs to return your item(s).
Please allow 5-7 business days for us to process your return once it is received by our Distribution Center.
GDL CLOTHING is not liable for any return packages that may become lost or stolen in-transit.
Please keep your proof of postage and/or return tracking number when shipping back your returns.
Shipping: To return your product: 5301 Power Inn Road Suite 170, Sacramento, CA 95820. 
Returns for a Refund: A full refund will be applied if you ship it your self and use your own shipping label.  
Original shipping and handling charges are non-refundable.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3-5 days.

HOW DO I REACH CUSTOMER SERVICE?

We invite you to contact us at:
Sales.gdlclothing@gmail.com
During our standard business hours Monday through Friday between 10 a.m. - 7:00 p.m. Pacific Time.  Please include your telephone number, so that we may call you if necessary.